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Communications and Social Media Manager

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Please see Special Instructions for more details.

Candidates for on-campus interviews will be asked to prepare a presentation on the role of social media and content within a University's integrated marketing and communications strategy. Application review begins immediately.

Position Information

Position Information

Department Communications & Marketing
Position Title Communications and Social Media Manager
Position Summary

The University of Indianapolis’s Office of University Communications & Marketing is seeking a Communications & Social Media Manager. This is a full-time, exempt staff position.

Reporting to the Director of Communications and Content Strategies, the Communications and Social Media Manager serves as an integral member of the Office of University Communications & Marketing. This position is responsible for supporting the University’s social media reputation and brand through online community management, relationship building, content production and development, strategic planning, analysis and research. Additional responsibilities include ongoing social media monitoring and development, implementation, and maintenance as well as database development in support of interactive social media.

A successful candidate also will have experience in writing and storytelling for multiple audiences and platforms and be comfortable interacting with students, faculty and staff in a higher education setting. As a member of the Communications team, this person will play a significant role in supporting the brand of the University and sharing its story of academic excellence and community impact. This may include writing projects related to online news sites (internal and external), University publications and multimedia projects. The role functions as part of an integrated marketing and communications department, responsible for client services to enhance reputation, enrollment, fundraising and community impact.

Special Instructions to Applicants

Candidates for on-campus interviews will be asked to prepare a presentation on the role of social media and content within a University’s integrated marketing and communications strategy. Application review begins immediately.

Required Education/Experience/Skills (Minimum Qualifications)

Bachelor’s degree and 3-5 years of experience or a combination of post high school education and experience equal to six years. Candidate should have experience with project and communications planning and management; social media content development and campaign management; knowledge of current social media tactics and trends; analytics tracking; and video editing experience a plus.

Desired Education/Experience/Skills (Additional Qualifications)

Demonstrated experience in social media platforms and metrics such as Meltwater, Social Toaster and associated methods for tracking engagement, reach and influence.

Work Hours
Job Open Date 09/13/2017
Job Close Date
Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this opportunity?
    • Walk-in
    • Employee
    • Government Employment Agency
    • Private Employment Agency
    • School
    • Other
  2. If you answered "other" to the previous question, please explain:

    (Open Ended Question)

  3. * Please describe three strategies that you believe would be successful in a social media campaign for higher education. Why?

    (Open Ended Question)

  4. * How would you characterize some of the challenges of communication in a higher education environment?

    (Open Ended Question)

  5. * How do you define a “voice” when using social media?

    (Open Ended Question)

Optional & Required Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Professional Reference Document
  4. Transcript
Optional Documents